Terms and Conditions

1. Acceptance of Terms

By accessing or using OT Playground’s website or purchasing/downloading resources, you agree to these Terms and Conditions and the Privacy Policy.

2. Eligibility

Our resources are intended for use by qualified adults, including therapists, educators, or parents. Children under 13 may not use the website without adult supervision.

3. Use of Resources

3.1 Supervised Use Required

All downloadable resources are provided "as-is" and must be used under adult supervision. Users are responsible for:

  • Assessing the suitability of resources
  • Ensuring safe and appropriate use
3.2 Prohibited Use

You may not:

  • Reproduce, distribute, or resell our resources without prior permission
  • Use resources in violation of applicable laws

4. Intellectual Property

All content on OT Playground, including but not limited to resources, logos, and text, is protected by copyright and other intellectual property laws. Unauthorized use is strictly prohibited.

5. Limitation of Liability

To the fullest extent permitted by law, OT Playground is not liable for:

  • Injuries or damages resulting from the use or misuse of our resources
  • Indirect, incidental, or consequential damages arising from website use

6. Indemnification

You agree to indemnify OT Playground, its officers, employees, and affiliates against any claims or damages arising from your use of the website or resources.

7. Disclaimer for Liability

Resources provided by OT Playground are for educational and informational purposes only. Users acknowledge and agree:

  • Resources must be used with appropriate professional or parental supervision.
  • OT Playground is not responsible for any injuries, damages, or outcomes arising from the use of resources.
  • See full Terms and Conditions for liability details.

8. Membership Plans

8.1 Membership Options

We offer paid individual and group memberships, as well as a free plan. Paid memberships include additional benefits such as access to exclusive resources. Fees are billed on a recurring basis unless canceled.

8.2 Cancellation and Refund Policy

  • Members can cancel their subscriptions at any time via their account settings.
  • Refunds are not provided for partial subscription periods or unused time.

9. Changes to Terms, Conditions, and Privacy Policy

We reserve the right to update this document at any time. Changes will be effective immediately upon posting on our website. Continued use constitutes your acceptance of the revised terms.

10. Governing Law

These terms are governed by the laws of the United States and, where applicable, the jurisdiction of the user.

11. Returns & Refund Policy

At OT Playground, we strive to provide high-quality, engaging, and evidence-based occupational therapy resources for parents, educators, and therapists. As our products are digital downloads, we do not generally offer refunds or returns once a purchase has been made. However, we understand that issues may arise, and we are committed to ensuring a positive experience for our customers.

1. Digital Products – No Returns

Due to the nature of digital goods, all sales are final, and we do not accept returns or exchanges for downloadable resources once they have been purchased.

2. Refund Eligibility

Refunds may be considered under the following circumstances:

  • You were charged incorrectly (e.g., duplicate payments).
  • You did not receive access to the purchased resource due to a technical issue on our end.
  • The product file is corrupted, incomplete, or does not match the description provided on our website.

3. How to Request a Refund

If you believe you qualify for a refund, please contact us within 14 days of purchase at hello@otplayground.com with:

  • Your order number and proof of purchase.
  • A description of the issue you encountered.
  • Screenshots or details of any technical errors (if applicable).

Our team will review refund requests on a case-by-case basis. If approved, refunds will be processed back to the original payment method within 5-10 business days.

4. Technical Support & Troubleshooting

If you experience difficulties accessing or using a purchased resource, we encourage you to reach out to us at hello@otplayground.com. In many cases, technical issues can be quickly resolved without the need for a refund.

5. Changes to This Policy

OT Playground reserves the right to modify this policy at any time. Any changes will be reflected on this page with an updated "Last Updated" date.

For further inquiries, please contact us at hello@otplayground.com.

Acknowledgment

By checking the box during account creation or purchase, you acknowledge that you have read, understood, and agreed to these Terms, Conditions, and Privacy Policy.

Contact Us

For questions about this document or our services, contact us at hello@otplayground.com.